Our Staff
The Home will employ suitably qualified and experienced Carers, Support Workers, Activities Co-ordinators, House Keeping Staff. The Home will also work with specialist staff and other healthcare providers to meet the ongoing support and treatment needs of the service users.
The Home’s staffs are selected for their qualities of reliability, integrity, skills, friendliness and professionalism. They are carefully screened, SOVA and DBS checks are made, and references are always checked thoroughly. We ensure all care staff within the Home are appropriately qualified and trained to deliver the highest standards of care. A continuous staff-training programme will be implemented to ensure that these high standards are maintained in line with the latest developments in Care Practices as may be laid down in appropriate legislation, Regulations and the National Minimum Care Standards.
It is our policy to encourage staff to improve their skills so that they become more confident and therefore more effective at their work.
All staff receives a full induction designed to familiarise them with the Home and its operating procedures. Further training designed by Skills for Care especially for induction of new care workers into social care is given. This includes a significant theory element designed to stimulate and improve overall awareness and the importance of promoting the rights of individuals as well as other sections that cover the practicalities of First Aid, Moving and Handling skills and basic Food Hygiene. Further courses undertaken by staff include safeguarding adults, dignity and respect, caring for people with mental health and learning disability conditions, nutrition, falls preventions, challenging behaviour and mental capacity act.
Care staffs are encouraged to participate in the NVQ level 2 training programme, which is designed to increase their understanding of the issues surrounding the provision of care for the elderly. Opportunities exist to extend this training to NVQ level 3 and beyond, if required.
In order to effectively use our advanced care plans, staff are trained on how to use the care plans to deliver person-centred care. Their training covers not just the basic courses to develop skills for care but advance mental health and learning disabilities awareness courses and courses in effective communication and courses relating to respecting dignity and choice and respecting and understanding different cultures and beliefs.
During induction, and therein after, all staff are trained either in-house by experienced qualified senior staff or externally in the following critical subjects:
- Vision, Mission, Core Values, Aims and Objectives of the Home
- Code of conduct
- The rights of clients
- Health and safety
- Food hygiene and safety
- Personal care tasks
- Carers responsibilities
- Safeguarding adults
- Mental Health issues
- Learning Disabilities
- Mental Capacity Act
- Care plans
- Effective communication
- Equality and diversity
- Respect and dignity
- Falls prevention training
- Caring for people with dementia
- Fire safety
Interaction with caring well-trained staff is essential for the wellbeing of the people we care for. Our individualised caring process relies on the enthusiastic participation of our staff and this is encouraged and supported on a daily basis.
Our Organisation Structure
